📅
Booking & Queue System
Smart scheduling and queue management — from clinics to sports venues, restaurants, and hotels.
🔄 Booking System Flow
📋 Complete Booking Flow
1
🏪User
Select service type (haircut / doctor / room / court)
2
📅System
Fetch available time slots from database (exclude booked/blocked)
3
⏰User
Select preferred date, time slot, and service provider/staff
4
🔒API Server
Temporarily lock the slot (10 min) to prevent double booking
5
📝User
Fill booking details: name, phone, notes, number of people
6
💳System
Process payment: deposit or full payment (optional by business)
7
✅API Server
Confirm booking → Create permanent record → Release lock
8
🗄️Database
Save booking: user_id, slot_id, service, status=CONFIRMED
9
📧Notification
Send confirmation Email/SMS with booking code + QR Code
10
👨⚕️Staff
Receive new booking notification → Prepare for appointment
11
⏰System
Send reminder 1 day and 1 hour before appointment
12
✔️Staff
Check-in user on arrival → Mark status as COMPLETED
🏢 Types of Booking Systems
🏥
Medical / Clinic
•Doctor queue management
•Patient history records
•Prescription management
•Lab result notifications
💇
Beauty Salon
•Staff availability calendar
•Service menu + pricing
•Customer history
•Revenue reports
🏸
Sports / Room
•Hourly time slot booking
•Deposit system
•Multi-court management
•Monthly membership
🍽️
Restaurant
•Table reservation
•Queue management
•Pre-order menu
•Special event booking
🏨
Hotel / Accommodation
•Room availability calendar
•Check-in/Check-out management
•Extra services
•Cancellation policy
🎓
Workshop / Class
•Seat/capacity limit
•Waitlist management
•Certificate issuance
•Online attendance
👥 Roles & Responsibilities
👤
Customer
→View available slots
→Make/cancel bookings
→Receive reminders
→Leave reviews after service
👨⚕️
Staff/Provider
→View daily schedule
→Check-in customers
→Block unavailable time
→Mark service completed
👑
Admin/Owner
→Manage services & pricing
→View all bookings dashboard
→Generate revenue reports
→Set business hours & holidays
Need a booking system? 📅
We build smart booking systems with real-time calendar, reminders, and payments.
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